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CATI stands for Computer Aided Telephonic
Interviews. It is the process of increasing the speed, accuracy, reliability
and validity of conducting telephone interviews by the use of computers.
We have software based systems that combine telephony with
time/call recording, coding aids, telephone number selection and recording and
other features. It helps our clients to understand the actual opinions of
respondent based upon which they usually design their own strategy. We
offer World-wide CATI facility (English and Non English) with 100% calls
records. Data is delivered in spreadsheets/ custom report.
Our infrastructure for CATI Services includes:
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Facility center with over 50 seats capacity
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Fiber optic E-1 lines with branded PC’s
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Agent headsets allowing minimal ambient sound interference
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Supervisor barge-in access to all calls and agent screens
Survey Programming:
Sampling
Research survey programming team has extensive experience in multiple
programming packages which are leveraged to support specific client
requirements. Our programmers are proficient in use of tools such as
ConfirmIT, SPSS, mrInterview, Net-MR, Illume, Perseus and QuestionPro to deliver
moderate to complex project requirements. They are experienced in using Java
script, ASP, programming surveys in flash and are adept at managing survey look
and feel to ensure a good level of interest amongst the respondents. Our
team can also add images, audio and audio visual stimuli to the survey and can
program questionnaires with complex logic and multi-lingual studies. Some of
the features include:
Online Surveys:
We offer online survey
facility across the globe. We can also provide survey fielding, monitoring and
data handling services along with the survey scripting service. Some of the
features include:
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